Contact Us

Personal Lines Customers


All Products (except Auto):

Billing Service Center:

Monday – Friday
9 AM to 8 PM ET

Automated Phone System:


Auto Only:

Contact Bristol West for Auto billing questions.

Customer Service

Please contact your local agent for assistance. If you are unable to reach your agent, please call:

All Products (except Auto):

Monday – Friday, 9 AM to 8 PM ET

Auto Only:

Contact Bristol West for Auto customer service

Foremost AARP Service Center:

Monday – Friday, 8:30 AM to 10 PM and
Saturday, 9 AM to 5 PM ET

Foremost Direct Service Center:

Monday – Friday, 8:30 AM to 10 PM and
Saturday, 9 AM to 5 PM ET

Claim Service

All Products (except Auto):


Auto Only

Contact Bristol West for Auto claim service

Foremost AARP Claims Service:


24-Hour Towing and Roadside Assistance: 800-554-6678 for motor home, travel trailer, fifth-wheel and motorcycle policies

Farmers New World Life Policies: 800-238-9671

Become a Foremost appointed agent: 800-237-6136 or go to

If you are member of the media, please send your inquiry

Email your request to us

To make a claim or check on the status of a claim, please go to our Claims page. If you would like to get a quote, you can either locate an agency near you or go to our Get an Estimate page to see a list of quote options by product.

Choose one of the following to help expedite your request:

Mail and Fax

Mail a Payment

Important, Be sure to include:

  1. The policy number and policyholder's name
  2. The payment return card (Our bank needs the payment return card to process the payment.)

Regular Mail

To send payments via regular mail, use this address:

Foremost Insurance Group
P.O. Box 0915
Carol Stream, IL 60132-0915

For Bristol West or Foremost Auto payments, click here for address information.

Overnight Mail

Do not send payments to any Foremost post office box in Grand Rapids as it can cause a delay. To send payments by overnight express mail (Fed Ex, DHL, UPS, or any overnight service), use this address:

Foremost - Box #915
c/o Citibank Lockbox Operations
8430 W Bryn Mawr Avenue, 3rd Floor
Chicago, IL 60631

Fax Numbers For Service Inquiry

Foremost Insurance Service Center
Fax: 800-325-1507


Loss History Request Form
Please fill out this form to request a loss history. You'll need a recent bill for your policy number.

Our Location

The Foremost headquarters is located at:

5600 Beech Tree Lane
Caledonia, MI 49316