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What you can expect when you have a loss
You can — and should — expect prompt,
professional and courteous service from one of Foremost's hundreds of
trained staff adjusters, many of whom will handle your claim right away
by telephone. And if your loss will need the attention of a field adjuster,
you will be contacted within 24 hours after your call to set up an appointment
for a visit.
claim service |
Whether by phone or in person, you receive help from a thoroughly-trained claims professional. Sixty percent of all claims are handled by office adjusters by telephone. For more complex losses, a field adjuster inspects your damage. No loss is minor when it happens to you, and we know how disruptive any kind of loss is to your life. So whether we assist you by phone or in person, we are dedicated to helping you swiftly and with care. |
Claim adjusters: The face of Foremost
It's all in a day's work for a field claim adjuster.
Meeting face-to-face with Foremost customers, they work with policyholders
when they need their insurance most. Foremost takes that seriously.
That's why all our adjusters — those
who work in the field and those by phone — are thoroughly trained and well-schooled in repair, construction, and
working with customers.
Hands-on training sets our claim service apart
All Foremost adjusters are professionally trained and
know what it takes to assess damage. They each complete an intense program
of classroom instruction. And in addition, our adjusters get their hands
dirty while they learn.
How so? Because we have real-live samples in our training facility of the items we insure. Adjusters comb through a specially-built 14x40 mobile home mock up that includes interior rooms, samples of common exterior finishes, a bow truss roof with a galvanized steel roof sheet, a pitched roof with shingles, different tie down methods, skirting and decking. The facility also includes:
- A 20x40 site built home
- A 25' motor home
- A sidewall from an Airstream travel trailer
- Motorcycles
- Snowmobiles
- An ATV
- Personal watercrafts
- A wall of common parts used in the construction and repair of our products
Our adjusters know inside and out, top to bottom, and forward and backward how the items we insure are built and how damage to them is repaired. You can't get any more thorough in training solid, reliable claim representatives than Foremost does.
Our product line is diverse — and a solid understanding of everything we cover sets Foremost's claim service apart from other insurance companies.